About Zetwerk

Zetwerk is a B2B marketplace that aims to change the way manufacturing works with its technology-first approach to the industry. It is India’s fastest growing Manufacturing Marketplace, funded by Sequoia Capital, Accel Partners, Lightspeed and Kae Capital (raised over USD 193 Million of Seed + Series D investments till date).

Zetwerk was set up in 2017, with the goal to provide reliable and predictable supply of high-quality manufactured products to our customers across the world. Customers prefer Zetwerk because of three key reasons: (1) On-time delivery (2) High-quality products and (3) Strong project management, all three of which are enabled through our cutting-edge software that cater to our captive customers, suppliers and internal business.

The manufacturing sector of India has the potential to reach US$ 1 trillion by 2025. India is expected to rank amongst the top three growth economies and manufacturing destinations of the world. Globally it is a $35 trillion sector impacted strongly by global socio-political factors such as trade wars and political stability. We are uniquely positioned to capture this opportunity by our technology & product play and strong expertise in managing projects and supply chains.

Responsibilities

    Who You Are
    The goal of Product Operations is to ensure we build, support & operationalize our products to move our business forward. Product Ops will be responsible for driving adoption and imparting knowledge of our core products across the different business units and factories.
     
    In this role, your work will drive results on our highest-priority growth & efficiency levers. Product Operations works closely with our cross-functional partners to identify opportunities, prioritize, test, rollout & iterate products. 
     
    Product Operations is a part of the Product Organization at Zetwerk. The Product team is responsible for setting the technology and product vision for Zetwerk. Product teams are organized into pods with a clear mission and northstar, and you will be a part of one or more of these pods. 

     
    You Will Own
    • Own Key Adoption Metrics across a variety of products and come up with with tactics to drive growth and adoption of the product
    • Build and execute a strategic plan for the training operations team including creating and defining KPIs and OKRs to support Zetwerk’s growth.
    • Manage relationships and balance all training requests and effectively collaborate with stakeholders to provide trainings that support and align with the product team’s priorities
    • Measure, report and analyze metrics that indicate progress and gaps towards adoption goals
    • Collaborate with Product Managers to define, map and deep-dive on critical business processes 
    •  

Requirements

    You Have The Following Experience
    • 1-4 years of experience
    • Basic Understanding SQL
    • Good with Numbers and Analytics software, with a willingness to learn 
    • Strong oral and written communication skills.
    • Excellent project management skills to help teams deliver on time
    • Ability to create an inclusive environment to help all members on your team thrive.
    • Customer oriented: Works backward from the customer and understands needs.
     
    Type of Candidate
    • SQL and ability to do some analytics
    • Good communication skills and writing skills
    • Ability to understand complex workflows
     
    Designations in the industry - Product Specialist, Product Analyst, 
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